• You can only cancel your order if your order has not been fulfilled. Please be informed that a management, processing, and transaction fee (20% of your total order value) will be applied for the cancellation.

 

  • We will reproduce your order if we verify that we made an error.

  • We must be notified within 72 hours of delivery of any defects.

  • We may request that you return 100% of the defective order within 7 days before we agree to redo your order.

  • Feel free to drop us an email or call for further assistance at support@universaltribes .com