Refund policy
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You can only cancel your order if your order has not been fulfilled. Please be informed that a management, processing, and transaction fee (20% of your total order value) will be applied for the cancellation.
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We will reproduce your order if we verify that we made an error.
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We must be notified within 72 hours of delivery of any defects.
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We may request that you return 100% of the defective order within 7 days before we agree to redo your order.
- Feel free to drop us an email or call for further assistance at support@universaltribes .com